What is an I-9?
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United States Federal Law mandates all employers require all new hires and rehires to complete a Form I-9, Employment Eligibility Verification.

The I-9 is used to verify both the identity and employment authorization in the United States for each employee. Failure to complete an I-9 may result in the employee being placed on an unpaid suspension and potentially facing termination.

CLICK HERE for more information regarding the I-9 process.
How do I access my I-9 form?
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Within a week of accepting your contingent offer letter, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

Please make sure to check your spam/junk folder, as the email could be directed there.
I have not yet received the email to complete my I-9
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Within a week of accepting your contingent offer letter, you will receive an email from amazon-i9@i9advantage.com with instructions on how to access your I-9 Form.

Please make sure to check your spam/junk folder, as the email could be directed there.
What type of documents do I need to bring to complete my I9?
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It is required that you bring original and unexpired IDs to complete your federally-mandated employment verification.

Please read through the Lists of Acceptable Documents carefully to determine which forms of identification to bring.
I am unable to select the link provided in my email
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Please try these troubleshooting tips:
  1. Clear your cache and cookies
  2. Try a different internet browser - Internet Explorer, Edge, Firefox, or Chrome are preferred options
  3. Try a different device
  4. Try copying and pasting the link into the web browser's address bar
Who can be my 'Employee Selected Agent'?
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The authorized agent can be ANYONE that is over the age of 18 and can physically review the documents with them (i.e. relative, friend, spouse, neighbor, colleague, hiring manager, etc.). They can live at the same address and they do not have to be an Amazon employee.
My Authorized Agent didn't receive the email / cannot log in.
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Please select an option above to connect with Amazon Candidate Support for further assistance.
How can I change my Authorized Agent for Section 2?
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Please select an option above to connect with Amazon Candidate Support for further assistance.
What is the status of my I-9?
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Please refer to your last Status Update e-mail to understand your I-9 status.

If you've completed your I-9 since your last email, your new status will reflect on the next email update.