If you see this error message, it means our systems are being a bit shy with one another. We understand how frustrating this is when you’re so close to joining but don’t worry – this issue will not affect your application status nor any documents you’ve already submitted. It's a known bug that usually resolves itself in a few hours, and we're working hard on a permanent fix. In the meantime, try logging in again after 4 hours and contact us if you’re still having trouble.

You can confirm that your documents are complete by signing into your MyDocs portal here https://joining.docs.amazon.com. On the left hand side of the page you will see the 'Read and Accept your Documents' section. If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted! If you do not see this message, then please review and accept any additional documents. If this is your first time accessing MyDocs, click on the Forgot Your Password link to reset your password.

We recommend that you use either Internet Explorer or Firefox as your internet browser when accessing MyDocs. Additionally, please sign your documents on a computer rather than from a mobile device (smart phone or tablet).

You can access your MyDocs portal by clicking here - https://joining.docs.amazon.com. You will not be able to Login until you receive the email
invitation to access MyDocs. Please do not try to Login until you have received this email. If this is your first time accessing MyDocs, click on
the "Forgot your password?" link to reset your password.